How to Contact Us

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1 Benjamin Franklin Way

Hours of Operation: Mon - Friday 8:30am - 5pm
Telephone: (937) 746-9921

There is an after hours drop box where a utility or tax payment can be left in the East end of the parking lot.

Staff Directory - Here you will find the contact information for key staff members within the City of Franklin.

Frequently Asked Questions - Answers to some of our most common inquiries.


  • Directory of Services
    A listing of City related services with phone numbers
  • Phone Numbers - Short List
    A listing of the most frequently called phone numbers at the City.